In 2015, Markus Schaarschmidt founded getsteroo GmbH with the objective of developing a scalable, technology-driven solution for the management of lost property. Recognizing the inefficiencies of traditional lost and found offices – characterized by analog workflows, lack of system interoperability, and low recovery rates – he created a fully digital platform built on state-of-the-art software architectures.

At the core of the solution is a cloud-based application, which integrates seamlessly into existing ERP and CRM systems via RESTful APIs. The platform supports AI-powered object recognition and automated matching between found and lost item reports. A role-based access control system ensures the secure administration of complex organizational structures, including those at airports, hotel chains, and public transportation networks.

The technological stack is built on a modular microservice architecture, ensuring high system availability and international scalability. Clients benefit from an end-to-end digital process – from the initial registration of found items to automated communication with claimants and final item return – all in full GDPR compliance and with audit-proof documentation.

With over 150 active deployments across Europe and the United States, Markus Schaarschmidt and his team have established a technological benchmark for digital lost and found management, redefining efficiency, transparency, and user satisfaction in the domain of lost property services.